Terms of Service

Acceptance. You accept these Terms by (a) clicking "I agree," "Sign up," "Subscribe," "Purchase," or any similar button or checkbox presented on the Service; (b) creating a SuperQuant account; (c) completing the checkout process; or (d) accessing or otherwise using any portion of the Service. If you accept these Terms on behalf of an entity, you represent that you have authority to bind that entity, and "Subscriber," "you," and "your" will refer to that entity.

Eligibility. The Service is offered only to users who are at least eighteen (18) years of age and have the legal capacity to enter into a binding contract under applicable law. By using the Service, you represent and warrant that you meet these requirements. The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18.

Restricted jurisdictions and sanctions. You may not access or use the Service if you are located in, organized under the laws of, or ordinarily resident in any country or territory that is the subject of comprehensive U.S. sanctions, or if you are listed on any U.S. government list of restricted or prohibited parties (including the U.S. Treasury Department's List of Specially Designated Nationals). You represent and warrant that none of the foregoing applies to you.

Account registration. To purchase a subscription, you must create an account and provide accurate, current, and complete information, including a valid email address and a valid payment method. You are responsible for keeping your account information up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account, whether or not authorized by you. You agree to notify us promptly at support@exponential-tech.ai of any actual or suspected unauthorized use of your account.

One account per Subscriber. Each individual or entity may maintain only one active account, except as expressly permitted by us in writing. Accounts are personal to the Subscriber and are not transferable.

Datasets and analytics. The Service provides access to a curated set of institutional-grade datasets and analytics covering flow, positioning, short interest, futures positioning, and macro signals (collectively, the "Data"). Available datasets, coverage, history depth, refresh frequency, and other characteristics are described on the Service and may be updated from time to time.

Dashboards and exports. Depending on your subscription plan, the Service may include visual dashboards, charts, downloadable files (such as CSV exports), and programmatic access to the Data. The specific features available to you depend on the plan you have selected and the entitlements associated with your account.

No advisory services. The Service is a software and data product. We do not provide brokerage, investment advisory, financial planning, accounting, legal, tax, or other professional services. See Section 9 (Investment Disclaimers).

Changes to the Service. We may, from time to time and in our sole discretion, add, modify, suspend, or discontinue features, datasets, integrations, or other elements of the Service. We will use commercially reasonable efforts to give you advance notice of any material adverse change to the features included in your active plan. Your continued use of the Service after the effective date of any such change constitutes your acceptance of it.

Plans. Subscriptions are offered in two tiers — Personal and Professional — each available on a monthly or annual billing cycle, and across one or more product lines (for example, market analytics and macro analytics). The features, datasets, coverage, history, and any user, query, or export limits associated with each plan are described on the Service at the time of purchase.

No free trial. Unless we expressly indicate otherwise on the Service for a specific promotion, the Service is offered without a free trial. Your subscription, and your obligation to pay the applicable fees, begin on the date your initial purchase is completed and your payment method is successfully charged (the "Subscription Start Date").

Fees. Subscription fees are stated in U.S. dollars and are exclusive of any taxes, levies, duties, or similar governmental assessments, including sales, use, value-added, withholding, or similar taxes ("Taxes"). You are responsible for paying all Taxes associated with your purchases, other than Taxes assessed against our net income. Fees are non-cancelable and, except as expressly provided in Section 12.3 (Termination for convenience) and subject to Section 4.3 (Statutory rights), non-refundable.

Payment method and authorization. We use a third-party payment processor (currently Stripe) to handle billing. By providing a payment method, you (a) represent that you are authorized to use that payment method; (b) authorize us and our payment processor to charge that payment method for all fees due under your subscription, including recurring renewal fees, applicable Taxes, and any other amounts owed; and (c) agree that the issuer of your payment method will be the final authority on whether a charge is valid. If your primary payment method fails or is declined, you authorize us to attempt to charge any other payment method on file with your account.

Automatic renewal. Your subscription renews automatically. At the end of each billing period (monthly or annual, as applicable), your subscription will automatically renew for a successive period of the same length, at the then-current standard rate for your plan and billing cycle (which may differ from any introductory or promotional rate previously applied), and your payment method on file will be charged accordingly. You may turn off automatic renewal at any time as described in Section 5 (Cancellation).

Price changes. We may change subscription fees from time to time. If we change the fees applicable to your plan, we will provide notice (by email to the address on file and/or through the Service) at least thirty (30) days before the change takes effect for your account. The new fees will apply to the first renewal billing period that begins after the effective date of the change. If you do not wish to accept the new fees, you may cancel your subscription before the renewal date in accordance with Section 5.

Failed payments. If a charge is declined, reversed, or otherwise fails, we may retry the charge, suspend access to the Service, and/or terminate your subscription. You remain responsible for any unpaid amounts. We may use a collection agency or take other lawful action to collect overdue amounts, and you agree to pay our reasonable costs of collection, including reasonable attorneys' fees, to the extent permitted by law.

Discount codes and promotions. Discount codes and promotional offers are limited to one per account unless otherwise stated, may not be combined with other offers, are not redeemable for cash, have no cash value, and may be modified or revoked at any time. Any discount applied to your initial purchase will not, by default, apply to subsequent renewal billing periods, which will be charged at the then-current standard rate.

Invoices and receipts. Receipts and invoices are made available through your account or via email. You are responsible for reviewing each charge promptly. Unless you notify us of a disputed charge in writing at ar@exponential-tech.ai within sixty (60) days of the charge date, the charge will be deemed accepted by you and you waive any right to dispute it, to the maximum extent permitted by law.

General rule. All fees are non-refundable. Except as expressly provided in Section 12.3 (Termination for convenience) or where a refund is expressly required by applicable law, we do not provide refunds, credits, or pro-rated reimbursements for any subscription fees, including (without limitation) fees paid for partial billing periods, unused portions of a billing period, downgrades, or cancellations that take effect before the end of a paid period.

Annual plans. Annual subscriptions are paid in advance for the full annual period and are non-refundable in whole or in part, except for any pro-rated refund expressly provided under Section 12.3 (Termination for convenience) or where a refund is required by applicable law. Cancellation of an annual plan terminates auto-renewal but does not entitle you to a refund of fees already paid for the current annual period.

Statutory rights. Nothing in these Terms is intended to limit any non-waivable statutory rights you may have as a consumer under the laws of your jurisdiction. Where you are entitled to a mandatory statutory withdrawal or cancellation right (for example, certain rights under European Union consumer protection law), you may exercise that right in accordance with the applicable law. To exercise any such right, contact us at support@exponential-tech.ai with your account email and order reference.

Cancellation by you. You may cancel your subscription at any time from your SuperQuant account settings or through the customer portal provided by our payment processor. Cancellation turns off automatic renewal. Your subscription, and your access to paid features, will remain active through the end of the then-current paid billing period and will end on the next renewal date. No refunds or credits are provided for any unused portion of the billing period.

Upgrades. You may upgrade your subscription at any time (for example, from Personal to Professional, or from monthly to annual). An upgrade takes effect immediately. We will charge your payment method on file a pro-rated amount reflecting the difference between the fees you have already paid for the remainder of the current billing period and the fees applicable to the upgraded plan for the same period. Your new billing cycle and renewal date will be set as indicated at the time of upgrade.

Downgrades. You may schedule a downgrade of your subscription (for example, from Professional to Personal, or from annual to monthly) at any time. Downgrades take effect at the end of the then-current paid billing period. Until that time, you will retain access to the features of your current plan, and no refund, credit, or pro-rated reimbursement will be issued for the unused portion of the higher-tier plan. After the downgrade takes effect, your account will be charged the fees for the lower-tier plan at the next renewal.

Switching billing cycles. Switching from monthly to annual (or vice versa) is treated as an upgrade or downgrade, as applicable, and is subject to Sections 5.2 and 5.3.

Account deletion. You may request deletion of your account by contacting support@exponential-tech.ai. Account deletion is irreversible and will result in the loss of access to any data or settings associated with your account. Account deletion does not entitle you to a refund of any fees paid.

Effect on entitlements. Upon cancellation, downgrade, or expiration, you will no longer have access to any features, datasets, or coverage that are not included in the plan in effect after the change. You are solely responsible for exporting or otherwise preserving any Data or outputs you wish to retain before access ends, subject to the license restrictions in Section 7.

License to the Service. Subject to your full compliance with these Terms and timely payment of all fees, SuperQuant grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license, during the term of your subscription, to access and use the Service, including the Data, solely as expressly permitted under your subscription plan and these Terms.

Personal plans. If you subscribe to a Personal plan, your license is limited to one (1) named natural person for that individual's own personal, non-commercial use, including individual research, education, development of proprietary trading models and algorithms for personal use, and trading of that individual's own personal capital for that individual's own account. A Personal plan may be accessed only by that named user and only on up to two (2) devices at any time, unless SuperQuant expressly approves additional devices in writing. You may not share login credentials, permit concurrent access, or allow any other person or entity to access or use the Service or the Data through your account.

Professional plans. If you subscribe to a Professional plan, your license additionally permits internal commercial use of the Service and the Data within your own organization, including use in connection with the trading of your own firm's proprietary capital and use by named users associated with your account, in each case subject to any seat, user, or query limits associated with your plan.

Authorized users. Where your plan includes multiple authorized users or seats, each authorized user must access the Service under their own credentials and is subject to these Terms. You are responsible for the acts and omissions of your authorized users as if they were your own.

Reservation of rights. All right, title, and interest in and to the Service, the Data, and all related intellectual property remain the exclusive property of SuperQuant and its licensors. No rights are granted to you other than the limited license expressly set forth in these Terms. All rights not expressly granted are reserved.

Ownership. The Service and the Data, including all software, content, datasets, models, methodologies, dashboards, documentation, trademarks, logos, and other materials made available through or in connection with the Service, are owned by SuperQuant or its licensors and are protected by U.S. and international intellectual property and other laws. The "SuperQuant" name and logo, and any related product names, are trademarks of Exponential Technology Inc.

Feedback. If you submit any feedback, suggestions, ideas, or other recommendations regarding the Service ("Feedback"), you grant SuperQuant a perpetual, irrevocable, royalty-free, worldwide, sublicensable license to use, reproduce, modify, and otherwise exploit such Feedback for any purpose, without obligation or compensation to you.

DMCA and copyright complaints. If you believe that content available through the Service infringes your copyright, you may submit a notification under the Digital Millennium Copyright Act ("DMCA") to our designated agent at legal_notices@exponential-tech.ai.

Not investment advice. THE SERVICE AND THE DATA, INCLUDING ALL DASHBOARDS, ANALYTICS, FORECASTS, COMMENTARY, AND OTHER INFORMATION MADE AVAILABLE BY SUPERQUANT, ARE PROVIDED FOR INFORMATIONAL AND RESEARCH PURPOSES ONLY AND DO NOT CONSTITUTE INVESTMENT ADVICE, FINANCIAL ADVICE, TRADING ADVICE, A RECOMMENDATION OR SOLICITATION TO BUY OR SELL ANY SECURITY OR FINANCIAL INSTRUMENT, OR ANY OTHER PROFESSIONAL ADVICE.

No fiduciary relationship. SuperQuant is not your investment adviser, broker, dealer, agent, or fiduciary, and no provision of these Terms or use of the Service creates such a relationship.

Independent decision-making. You are solely responsible for evaluating the merits and risks associated with the use of the Data and any investment, trading, or other decisions you make. You should consult with your own legal, tax, accounting, and investment advisors before making any decisions based on the Service or the Data.

Risk of loss. Investing in securities and other financial instruments involves substantial risk, including the risk of total loss. Past performance is not indicative of future results. Markets are unpredictable, and the Data may be incomplete, delayed, revised, or inaccurate at any time.

No guarantee of accuracy. While we use commercially reasonable efforts to maintain the quality of the Data, we do not represent or warrant that the Data is accurate, complete, current, reliable, error-free, or fit for any particular purpose.

No liability for losses. SUPERQUANT WILL NOT BE LIABLE FOR ANY INVESTMENT, TRADING, OR OTHER FINANCIAL LOSSES YOU MAY SUFFER IN CONNECTION WITH OR IN RELIANCE UPON THE SERVICE OR THE DATA.

No uptime guarantee. The Service is provided on an "as available" basis. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free. From time to time, the Service or specific features may be unavailable as a result of scheduled maintenance, urgent maintenance, third-party outages, security incidents, or other events.

Modifications. We reserve the right to modify, suspend, or discontinue any portion of the Service, including specific datasets or features, at any time. We will use commercially reasonable efforts to provide advance notice of any material discontinuation of a feature included in your active plan.

Suspension. We may suspend your access to all or part of the Service, with or without notice, if (a) we reasonably believe you have breached these Terms; (b) your use of the Service poses a security, legal, or operational risk; (c) any required payment is past due or your payment method fails; or (d) we are required to do so by law or by a government or regulatory authority.

Termination for cause. We may terminate your subscription and account immediately and without refund if you materially breach these Terms and, where the breach is capable of cure, fail to cure within five (5) business days after our notice describing the breach.

Termination for convenience. We may terminate your subscription without cause upon at least thirty (30) days' prior notice. If we do so, we will refund any prepaid fees corresponding to the period after the effective date of termination on a pro-rated basis.

Effect of termination. Upon expiration or termination of your subscription for any reason, your right to access and use the Service will immediately cease, and you must promptly cease all use of the Data and delete or destroy all copies in your possession or control.

Data exports after termination. We are under no obligation to retain your Data, account information, or research outputs after termination, and we may delete them in accordance with our retention policies.

Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SUPERQUANT OR ITS AFFILIATES, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, OR FOR ANY INVESTMENT OR TRADING LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

Cap on direct damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF SUPERQUANT AND ITS AFFILIATES, LICENSORS, AND SUPPLIERS UNDER OR IN CONNECTION WITH THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO SUPERQUANT FOR THE SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Essential basis. The limitations in this Section 15 form an essential basis of the bargain between you and SuperQuant and will apply notwithstanding the failure of any limited remedy of its essential purpose.

Governing law. These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or the Service, will be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict-of-laws principles.

Exclusive jurisdiction. Any action or proceeding arising out of or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and you and SuperQuant irrevocably submit to the exclusive jurisdiction of such courts.

Jury trial waiver. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY IRREVOCABLY WAIVES ANY AND ALL RIGHT TO TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

Limitations period. Except where prohibited by applicable law, any claim arising out of or relating to these Terms or the Service must be brought within one (1) year after the claim accrues, or it will be permanently barred.

Entire agreement. These Terms (together with the Privacy Policy and any order forms, plan descriptions, or written agreements expressly referenced herein) constitute the entire agreement between you and SuperQuant regarding the Service and supersede all prior or contemporaneous understandings, communications, and proposals, whether oral or written.

No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. Any waiver must be in writing and signed by an authorized representative.

Severability. If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may freely assign or transfer these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Independent contractors. You and SuperQuant are independent contractors. Nothing in these Terms creates any agency, partnership, joint venture, franchise, employment, or fiduciary relationship between the parties.

Force majeure. We will not be liable for any failure or delay in performance to the extent caused by events beyond our reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications outages, or third-party service interruptions.

No third-party beneficiaries. These Terms do not confer any rights or remedies on any person or entity other than you and SuperQuant, except that our affiliates, licensors, and suppliers are intended third-party beneficiaries of the disclaimers, limitations of liability, and indemnification provisions.

Export controls. The Service and the Data may be subject to U.S. export control and sanctions laws and regulations. You will not access, use, or export the Service or the Data in violation of any such laws or regulations.

Electronic communications. You consent to receive communications from us electronically, including by email and through the Service. Electronic communications satisfy any legal requirement that such communications be in writing.